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Home Checklists Return to the office checklist
Encouraging your people back to the office and ensuring they want to keep coming requires a thorough plan and communication strategy. You want your employees to feel excited, inspired and safe when they return. A good starting point is recapping the importance of the physical workplace.
Leadership teams need to be aligned on the benefits of being in the office. This makes planning easier and ensures these key messages are communicated clearly to employees. Some of the key benefits include:
Remote working has left some employees feeling disconnected from the business and their colleagues. The office provides the perfect setting to reignite company culture.
The return to the office is multi-faceted, making a comprehensive plan a necessity. Which employees will have responsibility for rolling out the plan? How will you address employees that are reluctant to return? How will you communicate the plan? How will flexibility and autonomy of the individual be retained whilst balancing what the business needs?
Here are some of things you need to do to create a back-to-the-office plan:
Note: a good workplace consultant can help with the survey and discovery process.
Hyundai, Leatherhead
Employees have increased expectations of what the office is and should provide. Chances are that you will need to reimagine your workplace to meet those expectations. To exceed those expectations, you need to make your workplace a destination – somewhere they'll want to be.
As fewer people will be using the office at the same time, take the opportunity to reduce the number of workstations. This will enable you to create a variety of spaces that people will love.
The Body Shop, London
A communications strategy is crucial to underpin your return-to-the-office plan.
You'll need to have your key messages agreed and ready to share frequently across multiple channels. This is your chance to extol the benefits of the office so that people can buy into the return.
BAE / Royal Navy, Portsmouth
As your people return, your leaders must lead by example. If your company mandates that employees are in Tuesday to Thursday, senior leaders must be present on those days or all will be lost
Touch points
Bottomline Technologies, Theale
Hybrid work is an evolving process. What works now may not in six months, so be prepared to adapt constantly. Regular communication with employees through surveys and informal chats is essential.
Morgan Sindall, London